We are discontinuing the Pomelo patient portal and introducing a new online booking system, Ocean, which does not require a login. Online booking is your best option for scheduling your appointment. Openings will be available here before the front desk has access to them.
If you're not comfortable using computers, a family member can schedule your appointment for you; you just need your health card.
Choose the appropriate appointment type based on your needs. Depending on your choice, you might be asked to complete a questionnaire, so please take the time to do so to aid in your treatment.
Provide as much information as possible during the booking process so your physician can prepare for your visit.
Book the appointment for the patient who needs to see the doctor; do not book the spot in another patient's name.
Do not book more than one appointment to avoid it being cancelled.
Provide your email address to receive free reminders about your upcoming appointments.
To submit sensitive or confidential information, request a secure link from our office
If you need to cancel your appointment, give us 24 hours' notice to avoid a missed appointment fee. You can cancel your appointment using the booking confirmation email you will receive; otherwise, contact our office via SMS text or call 1-902-252-3011, or send an email to lockviewmedical@gmail.com.
At this time, only Dr. Fragoso's and Dr. Ike's patients can book through the new Ocean system. All other patients should continue to use the Pomelo until the migration is complete. Dr. Ahmad's patients can continue to book through the front desk.
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